Ticket sales
Want to see a concert or performance in Amare or Nieuwe Kerk? Everything you need to know about buying your tickets can be found here.
Buying tickets
Online
Buying tickets online is quick, easy and safe. On top of that, online sales are open 24/7. To buy your tickets online, you simply need to create an account the first time. In case of any problems, please send us a message at kassa@amare.nl.
When ordering tickets, you have a maximum of 20 minutes to complete your payment. After this time window, your order is cancelled, even if you complete the payment after the 20 minutes are up.
By telephone
It is possible to buy or reserve tickets by telephone. In that case, we’ll send you a link which you must use to make your payment within 5 days, after which we will send you your e-tickets. If you wish to pick up your tickets at the booking office, we charge €2 per order. You can only pay by debit or credit card. Opening hours and contact information for the booking office can be found below.
Buying series
For season 24/25, you can use the 20% seriekorting (series discount) as follows:
- Once you have selected a series, you can click on the button Order the complete series;
- You can now view all the different concerts in your shopping cart;
- Choose per concert whether you would like to select automatic placement or choose your own seats;
- In the case of automatic placement, choose the pricing type that applies to you: Seriekorting (first tier);
- If you choose to select your own seats, 'Seriekorting' will automatically be applied;
- Continue the process at the next concert in the series or select the button 'Repeat seat selection';
- Once you have selected all your placements for each concert, you can proceed to check out.
Booking office opening hours
Amare and Nieuwe Kerk booking office
Telephone: +31 (0)70 88 00 333
Email: kassa@amare.nl
Booking office |
Telephone | |
Monday | 10:00 - 18:00 | closed |
Tuesday | 10:00 - 18:00 | 13.00 - 18.00 |
Wednesday | 10:00 - 18:00 | 13.00 - 18.00 |
Thursday | 10:00 - 18:00 | 13.00 - 18.00 |
Friday | 10:00 - 18:00 | 13.00 - 18.00 |
Saturday | 10:00 - 18:00 | closed |
Sunday | 10:00 - 18:00 | closed |
Around the holidays | ||
Tue 24 Dec | 10:00 - 16:00 | 13:00 - 16:00 |
Wed 25 & Thu 26 Dec | only around performances | closed |
Tue 31 Dec | 10:00 - 16:00 | 13:00 - 16:00 |
Wed 1 Jan | closed | closed |
Visitors who wish to purchase tickets using an Ooievaarspas are requested to contact us by telephone.
On the evening of a performance, the box office is also open one hour before the start.
Payment options
iDeal
We do not add a surcharge for e-tickets sent by email. For paper tickets, we charge a €3.50 administration fee per order.
Bank transfer
You will receive an invoice from Stichting Amare. This invoice must be paid within two weeks. If you have entered an email address, you will receive the invoice by email. After your payment has been processed, you will receive your tickets by email. Tickets will be delivered 5 to 10 office days after payment. We charge a €3.50 administration fee per order.
Credit card
Please check whether your credit card company has your current address information. The credit card number used must be in the name and address of the person ordering the tickets.
Payment using a Podium Cadeaukaart (Podium gift card)
After selecting your tickets, you can choose to pay using a Podium gift card. Enter the card number and your pin code, and if applicable pay any remaining costs using a different payment method.
Please note: online, you can only use one Podium gift card per order. At the booking office, it is possible to pay using a combination of Podium gift cards.
Payment using a Theaterbon or Concertbon
Unfortunately, the paper Theaterbon and Concertbon (the predecessors of the Podium Cadeaukaart) cannot be used directly for online orders. If you wish to use one of these vouchers for a purchase, please contact our booking office.
Payment using a voucher
After choosing your tickets, choose Tegoedbon as your payment method.
Then enter the voucher code (shown on the Tegoedbon) and if applicable pay any remaining costs using a different payment method.
If the price of your ticket(s) is lower than the amount on your voucher, the voucher retains the remaining balance.
Discounts and gift cards
Create your own series: 10% stacking discount
Are you interested in our offering? Then put together your own mini subscription! When you book tickets for 3 or more different performances or concerts, you will receive a 10% stacking discount on the order*.
*some events are excluded from stacking discounts at the request of the producer
How to get your stacking discount:
- Add the event you want tickets for to your shopping cart;
- If you have added 3 or more events for which stacking discount applies*, you will see a check mark and the message ‘select price type 10% Stapelkorting’;
- Select an individual event to pick your own seats or choose automatic placement;
- If you pick your own seat(s), the correct price type ‘10% Stapelkorting' will be visible and you can select it;
- If you choose automatic placement, select the number of seats at the price type ‘10% Stapelkorting';
- Repeat the steps for all events from your shopping cart
- If you have chosen seats for all events, you can continue and place your order
Ooievaarspas
Ooievaarspas holders are eligible for a 50% discount on the ticket price for many concerts and performances. To check whether your Ooievaarspas is valid for the performance of your choice, contact our booking office.
Using your Ooievaarspas to buy tickets online is not possible. We need to see your Ooievaarspas for registration purposes. This discount on ticket purchases is only available upon presentation of your Ooievaarspas. More information about the Ooievaarspas can be found at www.ooievaarspas.nl.
DenHaagPas
Are you the proud owner of a DenHaagPas? Then you are eligible for a discount on selected performances and concerts in Amare and Nieuwe Kerk. When ordering tickets of this price type, please make sure to bring your DenHaagPas with you, as you will be asked to present it during the ticket inspection. If you are unable to present your DenHaagPas at that time, you will be asked to convert your tickets into normal-priced tickets at the ticket desk. For more about the DenHaagPas, see DenHaag.com.
Youth tickets and student tickets for €11
Our youth rate of €11 per ticket applies to a number of selected performances for youths up to the age of 29 and students. If the youth rate is not listed as a price category, this means that the youth rate is not available for the performance in question, or the available tickets are sold out.
From 24 hours before the start of many performances and concerts in Amare and Nieuwe Kerk, a lastminute price of €11 applies for young people up to the age of 29 and students. If the performance is not sold out, these tickets are available through our website and the ticket desk in Amare.
Please note: Are you using the youth discount? In that case, make sure to bring your ID or student card to the performance. You will be asked to show proof of identity during the ticket inspection. If you are unable to do so, you will be asked to exchange your youth tickets for normal price tickets at the booking office.
Can I combine multiple discounts?
Different discounts cannot be combined. If you book tickets online and choose a discount rate, this choice is definitive. Refunds in the form of money or vouchers are not possible.
Gift cards
We accept Podium Cadeaukaart, Nationale Theaterbon and Nationale Concertbon and our own restitution vouchers.
You can gift someone a Podium Cadeaukaart. Order the gift card here:
Exchanges and returns
Exchanging or returning individual tickets
Up to 24 hours before the performance, it is possible to return your tickets or exchange the tickets for tickets to a different performance at the booking office. You can submit your request to cancel the performance or concert to the booking office by phone or by e-mail. When you return your tickets, you will receive a voucher. We charge a €3.50 administration fee per exchange or return.
Exchanges as part of subscriptions, series and passe-partouts
You can only exchange your tickets for the same performance on another date or time. You cannot exchange your tickets for tickets to a different performance. Exchanges can be made up to 24 hours before the performance by phone or by e-mail. We charge a €3.50 administration fee per exchange.
Accessibility
I want to reserve a seat for a wheelchair user. How do I do that?
Amare is suitable for disabled persons. In addition to escalator facilities, the building has various lifts, and the halls are wheelchair-friendly. Please do call our booking office in advance at +31 (0)70 88 00 333 (Tue – Fri from 13.00 to 18.00).
How accessible are the seats in the hall for disabled persons?
If you have any questions about accessibility for disabled persons, we recommend calling our booking office at +31 (0)70 88 00 333 (Tue – Fri from 13.00 to 18.00). Our staff are familiar with the hall and are happy to discuss the possibilities for each performance with you.
Please keep in mind that there is still a lot of building site around Amare on Spuiplein. There are no disabled parking spaces at Amare.
Are there facilities for the hearing impaired?
Amare will soon have an infrared system with a limited number of headphones. If you wish to make use of this facility, please make a request at the information desk.
Nieuwe Kerk does not have a support system for the hearing impaired.
Are there seats for the visually impaired?
Each performance offers a number of tickets for the visually impaired. Please contact our booking office (sufficiently ahead of time!) at +31 (0)70 88 00 333 to reserve a suitable seat. The booking office is open from Tuesday to Friday between 13.00 and 18.00.
If you require help upon arrival or before the start of the performance, please notify us of this when reserving your tickets. We will ensure that someone is ready to help you.
Trained assistance dogs are permitted in most cases. We do request that you inform us in advance if you intend to bring an assistance dog.
At your doorstep
Would you like to receive information (in Dutch) about our programme at home? Request this via the button below.
Where (not) to buy tickets
For some performances, tickets are also sold by official ticket outlets approved by Amare. These outlets are:
- Nationale Theater Kassa
- Eventim
- Red Loyalty
Please be aware that buying tickets from third parties – i.e. from a party other than the theatre itself or the outlets listed above – involves certain risks. In many cases you will pay excessive prices and not be eligible for a refund if the performance is cancelled. For more information, see www.weetwaarjekoopt.nl.
If you have any further questions, please see our Frequently Asked Questions.